We have the private
Staff category already, so it would make sense to forward all the important emails from email@example.com to this category as new posts.
@Epictek notes that Discourse supports this natively:
We should implement this, but it looks like we may need to setup reply-by-email first. This is relatively simple to do:
Freeside uses the GSuite thingy for email, so it’s a case of logging in as firstname.lastname@example.org and setting up a dedicated account for it to use.