Input Not Supported errors

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#1

Sometimes, a PC may show an “Input Not Supported” error on the screen after you login. This is easily fixed though.

  1. Login to a different PC
  2. SSH into the problematic PC (try checking the Desktop Infrastructure post for the IP address):
ssh username@IP_ADDRESS_HERE
  1. Use the xrandr command to change the resolution back to 1920x1080:
# Get the output code of the monitor:
$ xrandr --query
Screen 0: minimum 8 x 8, current 3840 x 1080, maximum 16384 x 16384
DVI-I-0 disconnected (normal left inverted right x axis y axis)
DVI-I-1 connected 1920x1080+1920+0 (normal left inverted right x axis y axis) 477mm x 268mm
   1920x1080     60.00*+
   1680x1050     59.95  
   1440x900      74.98    59.89  
   1280x1024     75.02    60.02  
   1280x960      60.00  
   1152x864      75.00  
   1024x768      75.03    70.07    60.00  
   800x600       75.00    60.32    56.25  
   640x480       75.00    72.81    59.94  
HDMI-0 disconnected (normal left inverted right x axis y axis)
DVI-D-0 connected primary 1920x1080+0+0 (normal left inverted right x axis y axis) 477mm x 268mm
   1920x1080     60.00*+
   1680x1050     59.95  
   1440x900      74.98    59.89  
   1280x1024     75.02    60.02  
   1280x960      60.00  
   1152x864      75.00  
   1024x768      75.03    70.07    60.00  
   800x600       75.00    60.32    56.25  
   640x480       75.00    72.81    59.94  
VGA-1-1 disconnected (normal left inverted right x axis y axis)
HDMI-1-1 disconnected (normal left inverted right x axis y axis)
DP-1-1 disconnected (normal left inverted right x axis y axis)
HDMI-1-2 disconnected (normal left inverted right x axis y axis)
HDMI-1-3 disconnected (normal left inverted right x axis y axis)
DP-1-2 disconnected (normal left inverted right x axis y axis)
DP-1-3 disconnected (normal left inverted right x axis y axis)
# In this case, it's DVI-I-1 and DVI-D-0
# Reset the resolution:
xrandr --output DVI-D-0 --mode 1920x1080 --rate 60
  1. It should now display correctly on the problematic PC.